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Frequently Asked Questions

Yes, we’d love to discuss your needs and help you to establish an account with us. Please contact us at We will usually respond within 24 hours.
Yes we have strong domestic and international sourcing capability. Please email us at and outline the products you would like us to source. We will usually respond within 24 hours.
JS Procurement Group supplies product in large quantities. Please contact us at We will usually respond within 24 hours.
JS Procurement is focused on providing quality product at great prices. We are able to maintain great prices by offering products in bulk quantities.
Goods in stock will be dispatched as soon as possible after your order is received. You will receive automated tracking emails as your order travels through the freight system. If your item is not in stock at the time of order you will receive an email advising you of the expected timeframe.
We have access to a range of freight companies. JS Procurement Group will ship you order using the freight company with the best service and most reasonable cost for the type of items you have purchased. This includes the size and weight of the order as well as the shipping location.
No. We are only able to ship to physical addresses. When placing your order please enter a physical address.
After you have made a purchase you will receive shipping updates via email as your delivery progresses. I have a question about my order. How can I contact you? Order related questions can be sent to
Goods can only be returned by prior authorisation. If you would like to return an item, please contact us at
Please refer to our privacy policy here.

Why buy from JS Procurement Group?

Shopping with us

We offer competitive prices on our extensive product range

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We ship to over 200 countries and regions

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